October 06, 2022
Returns and refunds to customers have never been an exciting part of running a business or an eCommerce store. However, they are one of the most critical aspects of selling a product online or in a physical store. They ship with the retail territory, and your store should have a good and straightforward return policy. Let's see how this is achievable.
Building trust with your customers
Customers now expect every store they visit and every e-commerce store they view to have a mandatory return policy. Without it, potential customers may not want to continue browsing your online store as there is no sense of security or stability, allowing the potential buyer to look for a more reliable competitor.
A refund and return policy create a sense of security for customers, who are more likely