chatbots
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May 02, 2022
Chatbots are one of the technologies that are changing online trading right now. They are popular among buyers because they help to find the necessary goods, get a quick answer to a question of interest, etc. For online store owners, chatbots have huge potential.
Why? Due to changing consumer preferences. Now instant messengers are at the peak of popularity. Many of the most popular instant messengers have more users than social networks.
How about digging a little deeper? Here are some statistics:
- The global AI revenue will increase significantly from $1.4 billion in 2016 to $59.8 billion by 2025 according to Tractica.
- A study led by MarketsandMarkets reported that chatbot promotion is expected